FAQ
Q: Do you offer same-day delivery or pickup?
A: Yes, it is possible for products which are in stock, if your location is in or near Rotterdam.
Q: Do you have a storefront?
A: We do not yet have a customer-facing storefront, so we sadly cannot host you in-store yet. Stay tuned to our social media for updates on stores that our goods are stocked in. As of now, we offer free meetup-pickup and contactless pickup, and we can deliver in Zuid-Holland or mail in Europe for a fee.
Q: Are you a 100% dairy-free and livestock-free bakery?
A: Yes.
Q: Do you offer coupons or a loyalty program?
A: Yes and yes. We give loyalty rewards and coupons to every customer, and we offer 15% off your first order with the code FIRST15. We also have a referral program where you can get much bigger discounts for referring a certain amount of people. We also have a UGC program where you can get 100% free gummies in return for making content with reviews and sharing/posting them. Email us if you are interested!
Q: Why aren't your prices cheaper?
A: Due to the extremely high quality of our specialized ingredients, such as halal fish gelatin, 100% natural plant-based food colorings, real jagua and acai juices, uniquely delicious flavors, etc, and the small amounts we are able to obtain them in due to their relative rarity(we are currently networking with suppliers to get bigger amounts at a time), as well as labor time for staff to make the goods with painstaking attention to good food safety practices, our profit margins are razor-thin. Our passion is in seeing customers enjoy the new delights we bring them based off our years of research and experimentation so that is not a problem for us. However, we cannot break even, improve our company for you, rent kitchen space, expand our product line, continue offering our current products, or streamline our processes further without having a profit margin of at least 4%. We hope that the value our unique gummies bring you far exceeds their price. We price them as low as possible as we want to bring this joy we've experienced to as many people as possible.
Q: How do you make sure that your gummies have a soft texture unlike other ones?
A: We have put nearly a decade of research, experimentation, and principles of food science into ensuring the best texture for our candies and baked goods. We have never settled for a texture that is less than perfect. Our food testers and staff are people who are very sensitive to texture, and this has helped us to perfect our texture as we never could settle for less. We are more than happy to give you a free sample for pickup so you can see for yourself.
Q: Give examples of what your bakery does to be health- and eco-conscious.
Our goods NEVER contain:
Dairy
Livestock products
Artificial colors
Parabens
Fillers
Needless chemicals like diacetyl
Artificial preservatives
Phthalates
Q: Are your products gluten-free?
A: Yes.
Q: How long does it take to receive my order?
A: All orders as of now have a lead time of 1-3 days. As we scale up over the next month, this should drop to having same-day pickup/delivery available. Thank you for your patience!
Q: What are some benefits of being dairy-free?
A: Less exposure to casein, lactose, prions, inflammatory effects of milk, avian flu virus fragments and more that you can read about from specialists. As well as not encouraging the large-scale dairy industry which often mistreats cows.